Meet Your Spirit Guides

Cancellation Policy

We understand that life happens—and Donna will always do her best to accommodate unexpected situations. To honor everyone’s time and energy, please note the following: - Cancellations must be made at least 24 hours before your scheduled appointment to qualify for a refund. Refunds cover the amount paid minus merchant processing fees, which are non-refundable costs Donna pays to the payment provider. - No refunds will be issued for missed appointments or cancellations made with less than 24 hours' notice. If you're a returning client who receives a loyalty discount, please remember to apply your discount code at the time of booking—we’re unable to issue partial refunds if the code is missed. - Emailed questions after a reading will not be answered outside of a scheduled session. If something comes up afterward, you're welcome to bring it to your next booked reading. - If you arrive late, your session will still end at the scheduled time. No refunds or extensions will be offered for late arrivals. Please plan to arrive on time or a few minutes early. Thank you for understanding and respecting these boundaries—it helps keep Donna's time with you focused, clear, and powerful.